Privacy Policy
Last updated: 23 September 2026
Who we are
RJB Services is a local heating and plumbing business directed by Rhys Butler. We are Gas Safe registered (Registration Number: 629734) and provide professional boiler replacements and heating system upgrades across Norfolk & Suffolk. Our primary website address is rjbboilers.co.uk.
What data we collect
We collect information necessary to run our site and provide services to you. This includes: details provided in our online quote forms, WhatsApp photos and messages sent to 07538 797902, contact details such as your phone number and email address, and essential technical cookies required for the website to function correctly.
How we use your data
Quote-form data is used exclusively to prepare boiler installation quotes and follow up on related enquiries. WhatsApp photos sent to our dedicated number (07538 797902) are used solely to assess job requirements, provide accurate quotes, and plan installations. RJB Services does not send marketing communications via email, text, or WhatsApp without your explicit consent.
Legal bases
We process your data based on your specific consent (such as when you send us photos for a quote), our contractual necessity to provide you with services you have requested, and our legitimate business interests in operating rjbboilers.co.uk efficiently.
Sharing your data
We share information with Wix and other essential service providers who facilitate our website operations and communications. We do not sell your personal data to third parties. Data is shared only to the extent necessary to provide the services described in this policy.
How long we keep your data
Personal data is kept for a reasonable period required to handle quotes, complete installations, and maintain basic business records for regulatory and safety purposes.
Your rights
Under UK GDPR, you have the right to access, correct, delete, or restrict the processing of your data. You also have the right to object to processing and the right to data portability. If you have concerns about how we handle your data, you have the right to complain to the Information Commissioner's Office (ICO).
Contact
If you have any questions about this Privacy Policy, please contact us at:
RJB Services | Rhys Butler
Phone: 07538 797902
Email: Rjbservices87@gmail.com